Thank you for joining us in shaping the future of our Membership!

We’re thrilled to have you join us in this exciting trial for a more meaningful Membership experience! If you shop at any of the participating stores, listed below, you now have exclusive early access to brand new benefits - before anyone else. And with our new app, enjoying these perks is easier and more seamless than ever.

Bradgate Lane, Asfordby | Hillside Road East, Bungay | Market Street, Bakewell | Haddon Road Petrol, Bakewell | Church Plain, Loddon

We’re excited about these changes and hope you will be too! Your feedback is incredibly important to us, so we’d love to hear what you think.

Now, let’s get you set up with your upgraded Membership. Check out the statements below to find the one that best relates to you.

1

You’re a Central Co-op Member and have the Central Co-op Membership App

Great, you’re ready to go! Just scroll down and click on the button for either iOS or Android, depending on your device. By following the steps, you’ll be prompted to update your current Central Co-op Membership app.

Forgot your password for your Membership account? Reset it here to regain access to the app.

You’re a Central Co-op Member but haven’t downloaded our App

No problem! If you joined as a Member before 28th February 2023 but haven’t activated your Membership account, complete this form and then progress to the next steps.

Forgot your password for your Membership account? Reset it here to regain access to the app.

If you joined as a Member after 28th February 2023 or have activated your account, click the relevant iOS or Android button below to continue to the next step. You’ll then be prompted to download the new version of the app.

2
3

You’re not a Central Co-op Member yet

We’d love to have you on board! Sign up to become a Central Co-op Member here, and then click the relevant button below to proceed to the next step.

IOS users
Got an iOS device? Click this link and follow the instructions
You will be prompted to download, TestFlight.
This is a secure and trusted test platform, owned by Apple Inc.		 Android users
Got an Android device? Click the link and follow the instructions
Make sure you’re signed into your Google account.
If you have a Gmail account, you can use this to sign in.
Need help? Our handy guide will help get you set up.



Frequently asked questions

What is this trial for?

Over the past year, we’ve gathered feedback from nearly 20,000 Members to make your Membership even more meaningful. Our Members told us that they wanted instant reward in the form of cashback onto their Membership cards instead of discounts or tiered pricing and we’ve listened. We’ve been hard at work shaping its future, and now you’re invited to see it first!

How can I give feedback?

You can fill out this short survey here, or pop into store to fill in a paper version or talk to a colleague.

Can I use this app in other Central Co-op outlets?

This version of the app will only work in these 5 shops: Bradgate Lane, Asfordby | Hillside Road East, Bungay | Market Street, Bakewell | Haddon Road Petrol, Bakewell | Church Plain, Loddon. But don’t worry, your Central Co-op Membership card can still be used to get discounts and collect points as usual in any other store.

Can I opt out of the trial?

The new benefits are for all Members of the 5 trial stores, and you can’t opt out of them. You can decide to use the original app and not the trial version. But you’ll no longer be able to enjoy the special games and offers or see your Reward ££s balance. For iOS, simply delete the new version and reinstall the original one from your preferred app store. For Android, return to the Google Groups page, here, follow the link to the testing screen and you’ll be give instructions to leave the program.

Still have questions?

Find our full list of FAQs here.

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