Terms & Conditions

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Remembering Mum online memorial tribute

Recording and usage: We will pre-record the online photo tribute, which will include any photos and tribute notes that you share with us via Facebook, Twitter/X, Instagram or email. To allow us to do so (and to allow us to use the resulting images or video footage), we may be legally required to confirm your age and to obtain your consent (or, if relevant, the consent of your parent or legal guardian). We also need to ensure that we own the rights in resulting images, audio, video or other recordings so that we can freely edit, copy, use and publish them without needing to contact you again. We will only use the images, audio, video or other recordings for the “Permitted Purposes” set out below. By participating in the online memorial service, you confirm that: 

 
a) You are over 18 years of age (or, if relevant, you are the parent or legal guardian of a participant who is under 18 years of age (your “Child”)) 
b) You consent and authorise Central England Co-operative to do any of the following: 

 
•    Film, record, photograph or otherwise capture your (or, if relevant, your Child’s) contribution to the online tribute (in each case, a “Recording”); 
•    Use any or all Recordings at any time in the future (and for any duration) for Central England Co-operative’s internal business purposes (together the “Permitted Purposes”); 
•    Publish or display any or all Recordings in or on any Central England Co-operative internal communications and on our YouTube recording of the online memorial tribute (in each case a “Publication”) 
•    Identify you (or, if relevant, your Child) by referring to name, message, and/or photographs (but not contact details) in any Recording or related Publication; and 
•    Store the Recordings (in physical and/or electronic form). Recordings may be stored on servers located outside of the European Economic Area; and 

 
c) If you own (or, if relevant, your Child owns) any copyright in the Recordings, you (and, if relevant, your Child) automatically transfer all ownership of such copyright to Central England Co-operative and agree that Central England Co-operative is under no obligation to identify you (or, if relevant, your Child) as a contributor to, or participant in, the Recordings. Accordingly, you agree to waive any “moral rights” that you (or, if relevant, your Child) may have in relation to the Recordings. Central Co-op is a trading name of Central England Co-operative Limited. 

Co-operative Members' offers

These Co-operative Members’ offers are redeemable on selected items. The Member discount will be applied when a valid Membership card is scanned as part of the transaction where the eligible products are present. Offer applies to selected UK based retail Co-operative Societies; Central England Co-operative, Co-operative Group, Midcounties Co-operative, Lincolnshire Co-operative, Southern Co-operative, East of England Co-operative, Chelmsford Star Co-operative, Heart of England Co-operative, Channel Islands Co-operative, Radstock Co-operative and Tamworth Co-operative. Offer subject to availability, while stocks last and cannot be exchanged for cash. This offer cannot be used in conjunction with any other offer, discount or promotion. We reserve the right to change or withdraw the promotion at any time.

‘Member price’ offers

These ‘Member price’ offers are redeemable on selected items. The discount will be applied when a valid Central Co-op Membership card is scanned as part of a transaction where the eligible products are present. Subject to availability, while stocks last and cannot be exchanged for cash. This offer cannot be used in conjunction with any other offer, discount or promotion. We reserve the right to change or withdraw the promotion at any time.

Stir Fry Meal Deal

This offer is redeemable on the selected Stir fry meal deal, when purchasing: 1 of each meal deal carb, veg and sauce. Products may vary per store. The additional Central Co-op Member discount will be applied when a valid Central Co-op Membership card is scanned as part of a transaction where the eligible products are present. Subject to availability, while stocks last and cannot be exchanged for cash. This offer cannot be used in conjunction with any other offer, discount or promotion.

Member offer – Save 50p on all hot drinks from the Costa Express machine

This offer is redeemable on a hot drink from the Costa Express drink tower only. Please note, this excludes any hot drink purchases made within a coffee shop. The discount will be applied where the eligible products are present. Subject to availability. While stocks last and cannot be exchanged for cash. 

Member offer – Save 50p on all hot drinks from the Insomnia coffee machine

This offer is redeemable on a hot drink from the Insomnia coffee tower only. Please note, this excludes any hot drink purchases made within a coffee shop. The discount will be applied where the eligible products are present. Subject to availability. While stocks last and cannot be exchanged for cash.

Member exclusive offer: Mid-week 10% off at Insomnia Coffee Shop, Lichfield (Boley Park)

The offer is redeemable on hot drinks purchased at Insomnia Coffee Shop, located within Central Co-op food store, Lichfield (Boley Park). The discount will be applied when a valid Central Co-op Membership card is presented during the transaction on a Tuesday, Wednesday and Thursday of each week during the qualifying period. This offer is subject to product availability and cannot be exchanged for cash.

Call and Collect Terms and Conditions

1. When calling our Membership team, we’ll need to take some personal details from you, including your name, telephone number and payment card details.  We will never write your card details down, and we will not record the call when we call you for payment. Our full Privacy Notice is available on our website 
2. Prices charged for each item will be the same as the price charged in store on the day the item is picked
3. There is no additional charge for using this service
4. Whilst there is no minimum order value when using this service, we would ask that you place an order with us no more than once a week, so that we can help as many Members as possible
5. We will confirm the total cost of your order when we call you back for payment – if you do not wish to accept an item in the order, you can ask for it to be removed, and you will receive a refund for the item (please note that it will still show on the receipt issued from the store, as the refund will be issued separately)  
6. We will pick items with the longest available shelf life when assembling your order
7. Where a specific item you have asked for is not in stock, we substitute it with an alternative brand or pack size, subject to availability, unless you have asked us not to
8. As this service is for Members only you will be asked for your Membership card number when placing your initial order – this will also enable us to add your dividend points to your card when processing payment
9. Unfortunately, we won’t be able to accept vouchers, or enable you to use your dividend points when processing your payment.  However you will still be allocated your Membership points
10. A strict Social Distancing Policy applies in our stores – when coming to collect your order, please make yourself known to a Member of the store team who can bring your order to you
11. You, or your nominated representative, will need to bring your collection number into store when collecting the order – we reserve the right to refuse collection if the collection number is not quoted
12. If you or your nominated representative appear to be under the age of 25, and there are age restricted items in your order, we can refuse the right to release your order unless a suitable form of ID is shown
13. If you have any queries, or need to get in touch with us about this service, please call our Membership team on 0800 0501601

Meal Deal

Offer valid from 25 May 2022. This Member exclusive offer is redeemable when purchasing 1 main, 1 snack and 1 drink within the meal deal range. Products may vary per store. This discount will be applied when a valid Central Co-op Membership card is scanned as part of a transaction where the eligible products are present. Subject to availability, while stocks last and cannot be exchanged for cash. Offer cannot be used in conjunction with any other offer, discount or promotion.

Premium meal deal

Offer valid from 19 July 2023. This Member exclusive offer is redeemable when purchasing 1 Premium main, 1 snack & 1 drink within the meal deal range. Products may vary per store. This discount will be applied when a valid Central Co-op Membership card is scanned as part of a transaction where the eligible products are present. Subject to availability, while stocks last and cannot be exchanged for cash. Offer cannot be used in conjunction with any other offer, discount or promotion.

Freezer Filler

This offer is valid when purchasing the eligible Freezer Filler items in a single transaction. The additional Central Co-op Member discount will be applied when a valid Central Co-op Membership card is scanned as part of the transaction. Subject to availability, while stocks last, varieties as stocked. Member price applies to Central Co-op Members only. This offer cannot be applied after purchase and cannot be used in conjunction with any other offer, discount or promotion and cannot be exchanged for cash.

Ready meal multibuy offer

This offer is valid when purchasing two products from our ready meal range in a single transaction. The additional Central Co-op Member discount will be applied when a valid Central Co-op Membership card is scanned as part of the transaction. Subject to availability, while stocks last. Member price applies to Central Co-op Members only. This offer cannot be applied after purchase and cannot be used in conjunction with any other offer, discount or promotion and cannot be exchanged for cash.

Irresistible ready meal multibuy offer

This offer is valid when purchasing two products from our Irresistible ready meal range in a single transaction. The additional Central Co-op Member discount will be applied when a valid Central Co-op Membership card is scanned as part of the transaction. Subject to availability, while stocks last. Member price applies to Central Co-op Members only. This offer cannot be applied after purchase and cannot be used in conjunction with any other offer, discount or promotion and cannot be exchanged for cash.

Irresistible pizza offer

This offer is valid when purchasing a pizza from our Irresistible range. The additional Central Co-op Member discount will be applied when a valid Central Co-op Membership card is scanned as part of the transaction. Subject to availability, while stocks last. Member price applies to Central Co-op Members only. This offer cannot be applied after purchase and cannot be used in conjunction with any other offer, discount or promotion and cannot be exchanged for cash.

Members can save £100 when purchasing a funeral plan

This member benefit offer is redeemable on all plans provided by Central Co-op Funeral Plans, excluding the Unattended plan. The discount will be applied when a valid Central Co-op Membership card is used as part of the transaction. This cannot be used in conjunction with any other offer. We reserve the right to change or withdraw the benefit at any time.


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